Website privacy

Privacy Policy

This policy explains how Hangzhou Ouchen Technology Co., Ltd. handles information submitted through the OC Technology website.

Page focus

How inquiry information is handled

When the inquiry form is submitted, the entered name, company, work email, country or region, equipment selection, project details, consent, and source page are sent through Web3Forms for email delivery.

The website does not maintain its own inquiry database. Form details are forwarded to the OC Technology inquiry mailbox so the team can respond to the request. Effective date: September 17, 2026.

01

Information collected through the inquiry form

The form asks for a name, company, work email, country or region, equipment selection, project details, and consent. The page address is added so the inquiry source can be identified.

Please avoid including passwords, payment-card details, government identification numbers, or unrelated sensitive personal information in the message field.

02

How inquiry details are used

Inquiry details are used to respond, review technical requirements, discuss a quotation, and provide the follow-up requested by the sender. The visitor email address is used as the reply-to address.

The information may also be used to keep a record of the technical and commercial discussion, protect the website and mailbox from misuse, and meet applicable contractual or legal obligations.

03

Service providers and technical logs

Web3Forms processes the form submission and forwards it to the inquiry mailbox. Its documentation states that submissions are forwarded rather than stored as a form database, while limited server logs may be retained temporarily.

The website is delivered through Cloudflare. Hosting, security, and network services may process request information such as IP address, browser details, requested URL, and timestamps to deliver and protect the site.

04

Analytics and cookies

The website does not currently load analytics or advertising tags. Essential technical storage may still be used by the browser, hosting platform, security services, or third-party destinations needed to deliver the site.

If analytics or advertising services are added, this policy and any required consent controls will be updated before those services are enabled.

05

Retention and information security

Inquiry records may remain in the receiving mailbox and related business files while they are needed to answer the request, prepare a proposal, maintain business records, resolve disputes, or meet legal obligations.

Reasonable administrative and technical measures are used to limit access. No online transmission or storage system can be guaranteed to be completely secure.

06

Privacy questions and requests

Questions about personal information submitted through this website can be sent to xingming@oclostfoam.com. Requests for access, correction, or deletion will be reviewed in light of the available records and applicable requirements.

The requester may be asked to verify identity or authority before information is disclosed or changed. Some records may be retained where required for security, contractual, or legal reasons.